Full Featured Recorder

We have designed eXperience to meet the requirements of larger call centres in which many thousands of agents must be recorded with accuracy yet with economy. Its distributed architecture means recording, archiving, replay and quality assessments can now occur at diverse locations, wherever there is a LAN/WAN or Internet connection. eXperience runs with the latest Intel/Microsoft technologies and can grow with them. Limitations are only imposed by factors such as network capacity, memory size and CPU speed, which are ever increasing.

eXperience has an array of features for larger call centres, including high channel capacity, distrubuted SQL databases in each recorder, and centralised archiving. eXperience leapfrogs competitors' to deliver reliability, robustness and simplicity of operation. Benefits include:

• Peace of mind knowing your recording system is geographically spread and not compromised by single site data losses.
• Convenience with usability being anywhere on your LAN/WAN or Internet. Work from home or a cyber cafe in Majorca.
• Ease of use following Electrodatas long tradition of simplicity of operation.
• Improved efficiency and profitability thanks to happier customers and staff.

To download the complete brochure, click here. (Requires Acrobat Reader)

To contact a sales representitive or request a specification for eXperience, please contact us here.